Field and service app
10–16 weeksAn app for field and service technicians: scan the QR code or pick the serial number, work through the checklist, take photos, log parts and hours and sign. Entries are stored on the device where coverage is poor, and sent when the connection is back. The service report is ready as a PDF the same day, the invoicing data is built from what the technician has already recorded, and the history on the serial number shows whether the job is a warranty claim or billable. We set the requirements together with the people who will use the app.